A document, page, or webpage in Yappir refers to a piece of text on your website. Yappir finds and uses the main text from the webpage but ignores headers, footers, and other extra text on your website when training the chatbot.
Yappir can read different types of text on your website, like tables,lists, and blocks of code. This means the bot can understand a variety of information to answer your customers’ questions. Yappir’s AI capabilities help it understand the context of the information it reads, so it can provide accurate and helpful responses to your customers’ inquiries.